Bus drivers ignoring the disabled

By YIP YOKE TENG

SOME Malaysians seem to have forgotten the term “caring society”, which was enthusiastically promoted by the Government a few years ago.

It is said that bus drivers are among those who have turned a blind eye towards the needy, just to avoid the hassle.

A disabled person who only wants to be known as Rebecca has much to share about this.

The 54-year-old, who is semi-paralysed and needs assistance to board the public bus, said she had been ignored by bus drivers many times.

The senior citizen, who is single and lives alone, strives to be independent but the public transportation has posed a difficult challenge.

“The RapidKL bus drivers refuse to take me, they just drive past as though they did not see me. This morning alone, three drivers ignored me,” said the woman from Sanpeng Flats, who visited The Star’s Kuala Lumpur office to highlight her plight.

“I have complained to the officers at the bus stations and they just nod but I there is no change in the situation,’’ she said.

Beautiful Gate director Pastor Sia Siew Chin said they used to receive similar complaints from the disabled community but such cases had decreased over the past few years.

However, she said that disabled persons had difficulty using public transport even though RapidKL had allocated 100 disabled-friendly buses.

“The buses wheelchair ramp is too short and steep for us to board the bus. The only way around it is if the ramp is placed on a raised platform, but our bus stops do not facilitate that,” she added.

She said the disabled community had brought the matter up on numerous occasions but could only see the bus operator and local council passing the problem among themselves.

RapidKL chief executive officer Suffian Baharuddin said the company had engaged NGOs and disabled groups in an effort to come out with ways to serve the community better.

He added that the company and the groups recognised the lack of barrier-free amenities and had urged the local authorities to take the necessary measures.

As for disabled-persons ignored by bus drivers, he said the company took the matter seriously but needed the necessary information, including plate number, time and location from the passengers to identify the irresponsible drivers.

Source : The Star